Talking ATM
An Accessible ATM is disabled-friendly and it has been designed in a way which would allow the complete transaction process to be independently carried by the person with disabilities.
The requirement of this provision is the presence of wheelchair ramp and audio prompts which not only reads aloud screen messages but also provides a complete directional guidance for a customer to be oriented to the machine and use it.
NCR which is a leading global ATM manufacturer has been successful in developing this exclusive customized ATMs. This would definitely benefit bank customers who have disability.
UBI and NCR deployed one NCR “Voice Guidance Solution” along with NCR Cash Dispenser Self Serv 22e.
The Talking ATM also has a keypad which is approved by ASA with Braille stickers, audio sounds, voice-guidance and provision of wheelchair ramps to help the visually impaired and would be accessible to persons with disability.
The ATM has headphones attached to it. This will help the customers to hear the instructions and fill in the required data.
The labels on the ATMs are written in Braille.
There is also a facility to blank out the screen as a safety mechanism to ensure that bystanders may not misuse the pin.
